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How we are maintaining our advice service

We want to reassure you that we are committed to providing the best possible service to you during the outbreak of Coronavirus.

While we have closed our offices until further notice, and have moved to full remote working, we are still very much ‘open for business’, although we will not be conducting face to face meetings.

We have strong business continuity processes in place, to ensure we are able to effectively service and support our clients at all times. And we also have the reassurance that comes from knowing we benefit from the support, expertise, and financial security of being part of Quilter – a leading provider of advice, investments, and wealth management both in the UK and internationally.

We have taken immediate steps to ensure we can continue to support your needs, including:

  • All staff working from remote locations as necessary, using our secure and tested technology
  • Making greater use of video conferencing tools to keep in contact with clients, colleagues and advisers
  • No business travel
  • Office phone lines are being diverted so you can still get in touch
  • Supporting colleagues to remain resilient through periods of altered working practices

As the situation continues to evolve we will keep adapting to the needs of our colleagues and you, our much valued clients.

If you have any questions or concerns regarding your investments please don’t hesitate to get in touch.

FTAW Top 100 financial advisers

FTAdviser’s annual Top 100 Financial Advisers list

We’re delighted to announce that Quilter Financial Planning (the financial advice business of Quilter plc) has achieved first place in the FTAdviser’s annual Top 100 Financial Advisers list.

As part of the Quilter plc Group, Lighthouse Group is one of the largest, most prestigious and diverse financial advice firms in the UK, and an integral part of Quilter Financial Planning (the UK’s largest financial advice network). We are particularly proud of this achievement as it recognises our continued commitment to providing quality face-to-face advice.

We have always known that we have some of the very best advisers in the market – and we are delighted that winning this award underlines that.

Lighthouse News Centre

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