Do you need advice?

Call: 08000 85 85 90

To speak with our UK based Client Services team who can direct your enquiry.

Weekdays 9am-7:30pm | Sat 10am-2pm

Book an Appointment

Request a meeting in person or a telephone call with your local adviser.

To book an appointment please take a moment to complete the form so we can select the most appropriate adviser for you. When we receive the form a member of our Client Services team will contact you to schedule your initial consultation. Before embarking on any detailed research and making recommendations our advisers will always disclose and agree with you any fees to be charged for such work.

Get in Touch: enquiries@lighthousefs.help

Complaints

We take care to provide the highest standards of advice and service. However, should you wish to make a complaint, please call contact QFPComplaints@quilter.com 

Lighthouse Group plc is now a wholly-owned subsidiary of Quilter Financial Planning, with the ultimate parent company being Quilter plc, a FTSE 250 asset management and financial services group. 

Therefore, all complaints against a Lighthouse Group adviser must be sent to the Quilter complaints team. If you have a complaint about your Adviser or any financial advice you have received from your Adviser please contact us.

Quilter Financial Planning Complaints Department

Riverside House
The Waterfront
Newcastle upon Tyne
NE15 8NY

Email: QFPComplaints@quilter.com
Tel: 0191 241 0700

You can read a summary of the Quilter Financial Planning / Lighthouse Advisory Services procedures for handling complaints and contact the FOS at the below address:

The Financial Ombudsman Service Exchange Tower
London E14 9SR
Tel: 0800 023 4567
Email: complaint.info@financial-ombudsman.org.uk
Website: www.financial-ombudsman.org.uk

Please read our Privacy Notice in regard to how your data will be used.

Send us a Message

Use the form below to send us a direct online message

London Office

020 7065 5640
26 Throgmorton Street, London, EC2N 2AN

Brighton Office

08000 85 85 90
Fairway House, 1 Hunns Mere Way Business Park, Woodingdean, Brighton, BN2 6AH

Stockport Office

0161 819 2525
  Highbank House, Exchange Street, Stockport, SK3 0ET